Ini adalah contoh percakapan yang dilakukan di hotel
(conversation english in hotel)
Hotel
building
English
Conversation- Hotel Reception
Mr.Verma has gone on
tour to Lucknow. He enters in
the Chitra
Hotel and goes to the
Hotel
Reception
Hotel
Receptionist Good afternoon, Sir. Can I help you?
Mr.Verma:
Good afternoon. Can I get a room in the Hotel please?
Hotel Receptionist : Have you made advance
booking Advance booking, Sir?
Mr.Verma:
I’m afraid I haven’t done any room reservation. I
tried to do hotel online booking. I believe thathotel
reservation software was not working then.
Hotel Receptionist: What kind of a room do
you want, Sir? A doubleroom or a single room
Mr.Verma:
A single room, please.
Hotel
Receptionist: Let me see. (Looking at the register). We are
fully booked up at this time of the year. No, we haven’t a single
room available, sir.
Mr.Verma: But please do try to help me out. I
wouldn’t know where else to stay.
Hotel Receptionist: would you like to see the Hotel
Manager, Sir? He just might have some rooms
reserved for emergencies.
Mr.Verma: Thank you. Can you direct me to the Hotel
Manager, Please.
Hotel Receptionist: I’ll trace him for you in the hotel.
Just a moment, Sir.(Talking into the phone). Please get me the
Hotel Manager. He might be in booking office or
he might have gone on a round of the hotel. It he is
not in the booking office, try the North Indian
restaurant. Thank you
Mr.Verma:
In the mean while, can someone get my baggage out of
the taxi?
Hotel Receptionist:
Why not. Of course. (Tapping a bell for the porter. To the porter.)
Please get the gentleman’s bags out of the taxi. (To Mr.Verma) please
do sit down. I’ll speak to the Manager of the Hotel
about a room for you, Sir.
Mr.Verma: What is the
room tariff in this hotel
Hotel
Manager at Hotel Reception
Hotel Manager discussing with guest at Hotel Reception
Hotel
Receptionist: We charge Rs.1000 a day for a single room
Sir.(The telephone rings.). Yes, I want to speak to the Hotel
Manager. I am speaking from Hotel Reception.
Good afternoon. Sir. I have a small problem. There is a guest here who
has just arrived from Delhi. He wants a single room and
we haven’t any single rooms vacant. Is there some way
of helping him out, Sir?
Hotel Manager: Just a moment. I’ll come down
myself.
Mr.Verma: (Approaching the Hotel Reception desk again).
Could you get me a single room?
Hotel Receptionist : The Hotel Manager is
coming down here and then we’ll see what can be done. Don’t worry, Sir.
We’ll try our best to help you out.
Hotel Manager: Good morning, Sir. I am the Hotel
Manager. What is the problem
Hotel Receptionist:
The
gentleman here has no reservation but requires a single room.
All the rooms are booked up.
Hotel Manager:
(Looking
at the register). How long do you want to stay, Sir?
Mr.Verma
: Just for
one night. I’m catching the afternoon train tomorrow.
Hotel
Manager: All right.
I think we can accommodate you. Miss prashar, give the gentleman
one of the room booked for the German group. Their plane has been
delayed and they will now be coming in tomorrow by lunch time.
Will that be all right, Sir?
Mr.Verma; Thank
you
very much.
Manager: You are
welcome.
Hotel Receptionist:
Here
you sir, Sir. I am giving you a single room on the
second floor.
Will you please fill in your name and address in the
registration book
please. Also I need to see your I.D. Thank you.
Mr.Verma;
Does the
room rent include meals also?
Hotel
Receptionist: No,
Sir. Meals are charged separately. Here is your
room key.
We’ve put you in room 206. The porter will take you bags up
to your room. Is there anything else you would like, Sir?
Mr.Verma:
No. Thank
you very much.
Hotel Receptionist:
It
is a pleasure, Sir.
Porter: This way,
Sir.
Mr.Verma: Oh yes,
for got to mention. Can I get
morning tea at 5o’clock
tomorrow morning?
Hotel Receptionist:
Certainly
Sir. We’ll call you at 5 o’clock tomorrow morning, with tea.
If you want to eat your
meals in the hotel, you can
either call Room
Service, or come down to eat in one of the restaurants.
Mr.Verma: Thank you.
